Privacy Policy
This policy explains what NovoTract Holdings LLC ("NovoTract", "we", "us") does with personal information collected through novotract.com. It is written to describe this specific site rather than to cover every situation, so where it is precise, it is precise on purpose.
1. Who we are
NovoTract Holdings LLC is a Wyoming limited liability company. We are private land investors. We buy land directly from owners. We are not real estate agents or brokers, and we do not act on your behalf.
For any question about this policy, or to exercise any right described below, email [email protected].
2. What we collect
Everything below comes from you, through the form on our home page. We do not buy personal information, and we do not gather it from data brokers or public records to build profiles.
| What | Why we need it | Required |
|---|---|---|
| First and last name | To address you and identify your enquiry | Yes |
| Email address | To reply to you | Yes |
| Phone number | To follow up about your property | Yes |
| Property details: state, parcel or tax ID, acreage, ownership status, name on the title, and how quickly you want to sell | To evaluate whether the property is one we can buy | Partly |
| A one-way hash of your IP address | Abuse and spam prevention only | Automatic |
| The date and time of your submission | Record keeping | Automatic |
| A record of the boxes you ticked: the exact wording shown to you, which boxes you ticked, and when | To show what you agreed to, and to know whether we may call or text you | Automatic |
| Your browser's user-agent string | Part of the same record of what you agreed to | Automatic |
The form saves your details when you finish step 1. The form has two steps. Your name, email and phone number are sent to us as soon as you press Continue at the end of step 1, before you answer anything about the property. If you close the page at that point, we still have those details and we may contact you about your enquiry. That is deliberate: people often stop halfway and still want to hear from us. If you would rather we did not keep them, email us and we will delete them.
We do not store your IP address. It is combined with a secret value and passed through a one-way SHA-256 hash before anything is written down. That lets us recognise repeated abuse from the same source without ever holding the address itself, and the original cannot be recovered from what we keep.
3. What we do not collect
- No Social Security number, date of birth, or government ID.
- No bank, card or payment details. This site takes no payments.
- No location tracking, device fingerprinting or advertising identifiers.
- No behavioural analytics. We do not measure what you click or how far you scroll.
If you type additional information into a free-text field, we receive it. Please do not enter anything sensitive that we have not asked for.
4. Why we use it
For one purpose: to evaluate the property you told us about and to contact you about it. That includes replying by email, calling or texting you about your enquiry, and keeping records of our dealings with you. We do not use your information for advertising, we do not build marketing profiles, and we do not use it to make automated decisions that produce legal effects about you.
5. Selling and sharing
We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We have not done so in the preceding twelve months.
We disclose it only to:
- Cloudflare, Inc. which sits in front of our site and filters malicious traffic. Your request passes through their network to reach us.
- Our own servers. Enquiries are stored in our own database and delivered to our own mail and helpdesk systems, which we operate ourselves rather than through a third-party CRM.
- Professional advisers such as a title company, attorney or accountant, and only where a transaction with you actually requires it.
- Anyone we are legally required to disclose to, such as in response to a valid subpoena or court order.
6. How long we keep it
We keep enquiry records for as long as we are in contact with you about a property, and for two years afterwards, so that we can answer questions about a past dealing and meet record-keeping obligations. After that they are deleted. You can ask us to delete yours sooner, as described below.
The record of what you agreed to is kept for five years, which is longer. It is the only proof we have of what you were shown and what you permitted, so we keep it for as long as a claim about a call or text could realistically be brought. If you ask us to delete your information, we will delete the enquiry and keep only this consent record, together with a note that you asked us to stop.
7. Cookies and similar technology
This site sets no advertising cookies and no analytics cookies. There is no Google Analytics, no advertising pixel and no tracking script of any kind.
Cloudflare may set a cookie that is strictly necessary to tell human visitors from automated traffic and to protect the site from attack. If we enable Cloudflare's anti-spam challenge on the form, it will also set a strictly necessary cookie for that purpose. Neither is used to track you across other websites.
Your browser may store a small amount of information locally to remember that you have seen a notice on this site. That never leaves your device.
8. Your rights
Depending on where you live, United States state privacy laws may give you the rights below. We extend all of them to every visitor regardless of state, because it is simpler and fairer than checking.
- Know what personal information we hold about you and how we use it.
- Access a copy of it.
- Correct anything inaccurate.
- Delete it, subject to any record we must keep by law.
- Opt out of sale or sharing. There is nothing to opt out of, because we do not sell or share personal information.
- Not be discriminated against for exercising any of these rights. We will not refuse to deal with you, or change what we offer, because you did.
To exercise any of them, email [email protected] from the address you used, or tell us enough to locate your enquiry. We will respond within 45 days. If we need longer we will tell you why before that deadline passes. There is no charge. An authorised agent may act for you if you give them written permission and we can verify it.
9. How we protect it
- Everything you send is encrypted in transit over HTTPS, with HSTS enforced.
- Your IP address is hashed before storage, as described above.
- The database is not reachable from the public internet.
- Access is limited to people who need it to deal with your enquiry.
No system is perfectly secure, and we cannot guarantee that a determined attacker will never succeed. If a breach affects your information we will notify you as required by law.
10. Children
This site is for adults transacting in land. It is not directed at children, and we do not knowingly collect information from anyone under 16. If you believe a child has sent us information, email us and we will delete it.
11. Where your information is handled
We operate in the United States and our systems are located there. If you contact us from outside the United States, your information will be transferred to and handled in the United States, where privacy laws may differ from those where you live.
12. Changes
If we change this policy we will update the effective date at the top. Material changes will be described here rather than made quietly.
13. Contact
NovoTract Holdings LLC
[email protected]